Tugas Softskill Bhs. Inggris Bisnis 1- materi Bulan Ketiga

UNIT 8

PAGE 78

Part A

Do the companies quiz. Discuss your answers with a partner. Then turn to page 137 to check your answer.

1.      Began in 1865 as a forestry and power business ?

B. Nokia

2.      Produces the most successfultoy in history ?

C. Mattel

3.      Has its head office in San Francisco ?

      A. Levi-Strauss

4.      Buys more sugar than any other company in the world ?

      B. Coca-Cola

5.      Employs more people than any other company ?

C. General motors

6.      Has the largest factory in the world

      A. Boeing

7.      Was started by Ray A. Kroc in 1955

      B. McDonald’s

PAGE 79

Part A

Complete these sentences with the present continous from the verbs in brackets.

1.      BMW is selling (sell) minis in china now

2.      People is woking (work) in the factory 51 weeks a year

3.      I’m caliing (call) about a problem

4.      Many chinese people is learning (Learn) eglish

5.      She is attending (attend) a course on presentations

6.      He isn’t working (not work) in the office today

7.      They are entertaining (entertain) some foreign guests

Part B

Complete the article about the food group Pret a Manger. Use the present continuous from of the words from the box.

The number of Pret a Manger (PaM) shops is increasing not only in London, but also in other parts of the UK. At present PaM is expending its overseas business, particularly in China. currently it is translateing its advertising material into chinese. PaM is exporting its winning formula to HongKong and Japan. PaM is planning to open new shops in New York.

PAGE 80

Part A

These sentences describe two companies, autotech and green fingers. Choose pairs of sentences which describe similar things and match them with the correct company.

AUTOTECH A large car parts company	GREEN FINGERS A small garden products company
Jhon Smith started Autotech in 1960	George and James Hawkins began Green Fingers in the 1920s
It has a workforce of 2,500	It employs about 35 people
Autotech exports to over 12 countries	Green fingers sells some of its products abroad
It manufactures car parts	It makes garden product
It launches twelve new products a year	It introduces one or two new components each year
Autotech provides components for the car industry	Green fingers supplies the gardening industry

Part B

Now underline the verbs which mean thye same thing in each pair of sentences in  the box in exercise A.

Jhon Smith started Autotech in 1960

George and James Hawkins began Green Fingers in the 1920s

It has a workforce of 2,500

It employs about 35 people

Autotech exports to over 12 countries

Green fingers sells some of its products abroad

It manufactures car parts

It makes garden product

It launches twelve new products a year

It introduces one or two new components each year

Autotech provides components for the car industry

Green fingers supplies the gardening industry

PAGE 81

Part A

What products do you think of when you see these brands ?

1.      Louis vuitton : Bag, wallets, accesories, watches, luggage

2.      Givenchy : Bag, parfum

3.      Kenzo : Cosmetics, parfum

4.      Donna Karan : Clothes,Parfum

Part B

Read the first paragraph of the article about LVMH and complete the fact file

Name : LVMH

Head office : France

Number of stores : 1.500 stores

Products : accesories, watches, luggage, clothes

Number of brands : 60 brands

Workforce : 56.000

Part C

Answer the questions

1.      What percentage of LVMH’s staff do not work in France ? 63% staff work outside France

2.      What was the percentage increase in sales at the Louis vuitton division in the fourth quarter?  22%

3.      Which of the following were reasons for the increase in LVMH’s sales ?

B.     New product

4.      How did the launch of the Tambour watch help LVMH ? Did not have huge sales but it brought customers into the stores

5.      In which markets did LVMH sell a lot of product ? US, France and Japan

Part D

Mark each statement true or false.

1.      LVMH’s main product is cosmetics.                          False

2.      LVMH doesn’t launch many new product.                True

3.      Sales in Japan are poor.                                            False

4.      LVMH’s product are well made.                               True

5.      The image of its products is important to LVMH.       True

PAGE 82

Part A

Underline the present simple or the present contiuous from the verb to complete these sentences

1.      I stay / am staying at the Ritz every time I’m in New York.  I stay / am staying at the Ritz at the moment

2.      She works / is working at home today. She works / is working at home every day

3.      She often calls / is calling Russia. At the moment she calls / is calling a customer in Moscow

4.      I don’t usually deal / dealing with the paperwork. I deal / am dealing with all the paperwork while Susan is away.

5.      It normally takes / is taking about two months. But this delivery takes / is taking longer that usual

6.      We normally use / are using a London firm. This time we use / are using a different company

Part B

Complete this article with the present simple or the present contiuous from of the verbs in brackets.

1.      Owns

2.      Has

3.      Operates

4.      Employs

5.      Has

6.      Are working

7.      Is doing

8.      Is trying

9.      Invests

10.  Staying

UNIT 9 THE WEB

PAGE 91

Part A

Read this advice about using the internet. Match the underlined words with their definitios below.

a.       People who spend a lot of time using the internet (5)

b.      Take information from the internet and copy it your computer (6)

c.       A website which finds information about other websites (4)

d.      Places on the internet containing information (3)

e.       Your computer stops working because of a problem (7)

f.       Enter information to start using a computer or website (1)

g.      The word which tells the search engine what you are looking for (2)

Page 93

Part A

Complete these sentences using going to.

1.      What are you going to do ?

2.      Well, I am not going to sell the company.

Part B

Complete these sentences using the present continuous from of the verb in bracket.

1.      What are they doing next week ? (do)

2.      They are not working They’re on holiday. (work)

Part C

Complete these sentences using the present continuous from of the verb in bracket.

1.      I’m meeting

2.      He arriving

3.      I taking

4.      I’m not seeing

5.      I driving

Part E

Tick the plans below which are true for you, add four more plans to each list

Next week

·         Go to the bank                                    x

·         Have a meeting                                    x

·         Do my homework                               √

·         Phone my parents                                √

·         Wathing movie                                     √

·         Study for mid test                                √

Next Year

·         Go abroad                                          √

·         Design my own web page                   √

·         Give up smoking                                 x

·         Change my job                                    x

·         Complete minithesis                            √

n         Graduated with the best ratings           √

                        

PAGE 94

Part A

Do you think it is difficult to find products on the internet ? what kind of products do you search for on the internet ?

(no I don’t)

Part B

Scan the article and note the names of all the companies

1.      AOL

2.      Yahoo

3.      Overture

Part C

Read the article and choose the best answer to these questions.

1.      B.less profit

2.      B. They didn’t advertise enough

3.      A. To be able to find your company product

4.      A. 3 months

5.      B. To offer services which are different

Page 95

Vocab2

1.      Sales of luxury cars will double by next year

2.      In two weeks time we’ll review the budget

3.      We’re entertaining the suppliers tomorrow  evening

4.      They will introduce the new marketing strategy in the near future

5.      She want’s us to incrase exports before the end of june

6.      Our lunch deadline is the week after next

7.      He’s going to rebuild the website at the weekend

8.      Your flight will board a couple of hours from now

Part A

Read the following sentences from a chairperson’s I.T.plan. put will in the correct position in each line.

1.      All our catalogues (will) be online by next year.

2.      In ten years 80% of our sales(will)be online.

3.      Most of our customers( will )order their products at their computers.

4.      Customers(will) open one account to make all their  purchases.

5.      Security (won’t)be a problem.

6.      As a result, (will)efficiency improve.

Part B

Match the statements to the offers.

1.      I haven’t got a hard copy of the report. (b)

2.      I can’t find Susan’s address. (e)

3.      I think it’s time to go home(d)

4.      These boxes are so havy.(a)

5.      I’m very thirsty. (c)

page 97

writing

Dear Mrs. Anjani

I would like to confirm that the car you order has been sent on Sunday, 20 November 2016, at 15.00 p.m

I hope you can wait.

isdiyanti

isdiyanti – Marketing of Toyota

UNIT 10 JOBS

PAGE 106

Part A

look at these jobs. who do you think should get the highest salary for these jobs ? put the jobs in order highest salary first

·         Lawyer (3)

·         Nurse (8)

·         Football star (1)

·         Accountant (4)

·         Fashion model  (2)

·         Postal worker (10)

·         Firefighter  (7)

·         Teacher (9)

·         Advertisting executive (5)

·         Air traffict controller (6)

Part C

Which of the following would you like (√) or not like (x) in a job?

1.      A lot of telephone work                                              √

2.      Writing lots of reports                                                 X

3.      Working with the same people                                    √

4.      Working with a lot of different people                          √

5.      Working on your own                                                 √

6.      Sharing an office                                                         √

7.      Using English at work                                                 X

8.      Working flexible hours (including weekends)               √

9.      Causal dress                                                              X

10.  Uniforms                                                                    √

PAGE 107

Part A

Complete the first part of this advertisement with the verbs from the box. Use the words in brackets to help you.

1.      Lead

2.      Set up

3.      Train

4.      Increase

5.      Develop

6.      Improve

Part B

Complete the second part of the advertisement with the verbs from the box.

1.      Manage

2.      Plan

3.      Organise

4.      Deal with

PAGE 108

Part A

Match the job interview questions 1 to 5 with their answers a) to e).

1.      How many jobs have you had since leaving university ? (E)

2.      Why have you changed jobs so often ? (C)

3.      What have you done the shows leadership ? (A)

4.      In what ways has your job changed since you joined the company ? (B)

5.      Have you ever worked with a difficult person ? (D)

Part C

Complete these interview questions using the present perfect from of the verbs in brackets.

1.      Have you changed

2.      Have you applied for 

3.      Have you read

4.      Have you worked

5.      Have you had

6.      Have you learned

7.      Have you had

8.      Have you did

PAGE 109

Part B

Mark each statement true or false.

1.      Cristina Kramer studied in Brazil (True)

2.      She has worked for two different companies (True)

3.      She arranged seminars when she worked for Brazil instruments (False)

4.      She was a manager at Brazil instruments (False)

5.      She has sold software in Sao Paulo (True)

6.      She is interested in keeping pit (False)

Part C

Work in pairs. Answer these questions.

1.      How many pages is a typical CV in your counrty ? four pages

2.      Do you include a photo ? Do you think it is a good idea ? Yes, I do

3.      Does it have the same headings as Cristina Kramer’s CV ? Yes, have the same headings as Cristina Kramer’s CV

4.      Do you incude any other information in CVs in your country ? Yes, I do

PAGE 110

Part A

Underline the past simple or the present perfect  form of the verbs to complete this extract.

I think had I had / have had an intersting career. I studied / have studied at Oxford University from 1997 to 2000.  Then I applied / have applied for jobs abroad. I worked / have worked in HongKong for a year, and then I went / have been to japan in 2001.

I did / have done a number of different jobs. I sold / have sold computer software in HongKong. I taught / have taught English in Japan. I wrote / have a wrriten a book, and I ran / have run my own business. 

Part B

Tick the expressions you can use to complete this sentence.

The manager has been here before

Before √                                              Often  

Twice                                                  For two hours √

Last year                                             This afternoon

Since 2 o’clock √                                At 2 o’clock

Two weeks ago                                   Recently

UNIT 11 COMMUNICATION

PAGE 6

Part A

What  makes a good communicator ? choose the three most important factors.

1.      Fluency in the language

2.      An extensive vocabulary

3.      Not being afraid of making mistakes

Part C

Discuss these questions.

1.      What forms of written and spoken communication can you think of ? for example : e-mails, interviews. (Voice mails, Chatting, Video call)

2.      Which of the above do you like using ? why ? (chatting )

3.      What problems can people have with them? (Signal, internet conection)

4.      How can these problems be solved ? (Choose the best provider)

Part A Vocab

Which word below apply to good communicators ?? which apply to bad communicators ?

·         Bad communicators : hesitant, inhibited, rambling, sensitive, reserved.

PAGE 7

Part B

Which of the words in exercise a have the following meanings ?

1.      Concise : (succinct)

2.      reluctant to speak : (reserved)

3.      talking in confused way : (hesitant)

4.      able to express ideas well : (coherent)

5.      clear and easy to understand : (articulate)

6.      good at influencing people : (persuasive)

7.      outgoing : (extrovert)

8.      reacting in a positive way : (responsive)

Part C

Complete this talk by communication expert with the verbs from the box

1.      Listen

2.      Ramble

3.      Explain

4.      Interrupt

5.      Engage

6.      Digress

7.      Confuse

8.      Clarify

PAGE 8

Part B

Select three of the items below which, in your opinion, best contribute to improving communication.

1.      Trust

2.      mobile phones

3.      frequent meetings

PAGE 9

Part C

Read the article and complete the chart below.

Communication problems

A.    High Tech

Consequences :

1.      senior manager hide behind their computers

2.      staff use voice mail to screen calls

3.      employees sitting next each other will send e-mail

      rather than speak

B.     Information overload

Consequences  :

4.      People stop listening

C.     Common loyalitas :

Consequences :

5.      can even extend to question of safety

Part D

Read the article again and answer these questions.

1.      what communication problems did Gearbulk have ? can create barries - senior manager hide behind their computers, staff use voice mail to screen calls, employees sitting next each other will send e-mails rather than speak

1.      How did Gearbulk overcome the problems ? manager should get up, walk round the office and talk to people

2.      What solutions does Theobald recommend for the above problems  ? Theobald recommend checking e-mails only three times a day, allocating a set period of time to deal with it

3.      According to the author, why do staff often receive too many e-mails ? (Menurut penulis, mengapa staf sering menerima terlalu banyak e-mail?)

4.      Why weren’t the government departments (responsible for air safety) communicating? (Mengapa tidak departemen pemerintah (bertanggung jawab untuk keselamatan udara) berkomunikasi?)

5.      What does the author think about sending people on communication course ? (Apa yang penulis berpikir tentang pengiriman orang di lapangan komunikasi?)

Part E

Which word in each group does not farm a word partnership with the word in bold?

1.      Waste : resources, information

2.      Face: trouble, difficulties

3.      Duplicate: time, information

4.      Install: factories, equipment

5.      Save: time, experience

6.      Develop: truth, loyalty

7.      Share: support, ideas

8.      Allocate: ideas, resources

9.      Interrupt: e-mails, conversations

PAGE 10

Part A

Complete these idioms with the missing words from the box.

a.       To put in a (bush)

b.      To get straight to the (point)

c.       To hear it on the (grapevine)

d.      To put you in the (picture)

e.       To get the wrong end of the(stick)

f.       To be on the same (nutshell)

g.      Can’t make head or (tail) of it

h.      To talk at cross (purposes)

i.        To beat about the(wavelenght)

j.        To get our (wires)crossed

Part B

Which of the idioms in exercise A mean the following?

1.      To fail to understand anything (wires)

2.      To share similar opinions and idea (wavelenght)

3.      To summarise briefly (nutshell)

4.      To misunderstand(bush)

5.      To delay talkingabout something(stick)

6.      To give the latest information (tail)

7.      To talk about the most important thing (point)

8.      To hear about something passed from one person to another (grapevine)

Part C

Complete the sentences with the idioms from exercise A

1.      OK, I’ll (stick)I’m afraid we’re going to have to let you go.

2.      ‘You and your boss seem to agree on most things.’ ‘ Yes, we are(wavelenght)

3.      Some important decisions were taken at yesterday’s meeting. Let me (nutshell)

4.      I think we are (tail) . I mean next month, not this month.

5.      He never gives you a straight answer. He’s always(bush)

6.      I (purposes) that he’s been fired. Is it true?

7.      It’s very complicated system, but to (grapevine) it works exactly like a big kattle.

8.      If you think our biggest problem is market share then you have(picture)

9.      This report makes no sense at all. I(point)

10.  Everyone arrived for the meeting at different times. We must have(wires)

Part D

Ask you partner the following questions.

1.      What have you heard on the grapevine recently? (I recently have heard on the grapevine that there are news of the collapse of the new building of the university Gunadarma. )

2.      When was the last time you got the wrong end of the stick?( follow the sun)

3.      When is it necessary to put someone in the picture?( it is necessary to put someone in the picture when something important happens while she or he is absent.)

4.      In what situations is it good to beat about the bush?(if you don’t have enough information to make a decision )

5.      In what situations is it good to get straight to the point?(it necesary to get straight to the point when someone don’t understand a topic of the shcool or something important)

6.      Can you give an example of when you were talking at cross purposes?( developer vs admin)

7.      Is there anything you can’t make head or tail of?(a lot of mind as a magnifying glass/a microscope/ a telescope)